Shipping policy
Shipping Policy for HaloUniforms.com
Shipping Policy
Last Updated: April 9, 2025
At Halo Uniforms, we are committed to delivering your safety-focused products as efficiently as possible. This Shipping Policy outlines our shipping practices for orders placed on HaloUniforms.com. By placing an order with us, you agree to the terms outlined in this policy and our .
1. Where We Ship
We ship to addresses within the United States, except to the following states where body armor sales are restricted:
- Connecticut (CT)
- New York (NY)
We do not ship internationally. Customers are responsible for ensuring compliance with local laws regarding the purchase and use of body armor. For more details, please see the "Geographic Restrictions" section of our .
2. Shipping Carriers
We partner with trusted carriers to deliver your orders, including:
- FedEx
- UPS
- USPS
The carrier used for your order will depend on the order details, destination, and availability. You will receive tracking information via email once your order has shipped, allowing you to monitor its progress.
3. Shipping Times
Shipping times are estimates and not guaranteed. The estimated delivery time for your order will be provided at checkout, based on the shipping method selected and your delivery address. Please note the following:
- Processing Time: Orders are typically processed within 1-3 business days after payment is confirmed. Custom or high-volume orders may require additional processing time.
- Transit Time: Once your order is handed over to the carrier, transit times vary depending on the carrier, shipping method, and destination. Standard shipping typically takes 3-7 business days within the contiguous United States.
- Delays: We are not responsible for delays caused by carriers, weather, natural disasters, or other circumstances beyond our control. If your order is delayed, we will do our best to assist you, but we cannot guarantee delivery dates.
4. Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order, the shipping method selected, and your delivery address. These costs will be clearly displayed before you complete your purchase. Prices for products do not include shipping costs or applicable taxes, which will be added at checkout.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use this information to track your package directly on the carrier’s website. If you do not receive a tracking number within 5 business days of placing your order, please contact us at support@halouniforms.com.
6. Risk of Loss
Title to products and risk of loss transfer to you upon delivery of the products to the shipment carrier. This means that Halo Uniforms is not responsible for lost, damaged, or stolen packages once they are in the carrier’s possession. If your package is lost or damaged during transit, we recommend contacting the carrier directly to file a claim. We will assist you as much as possible, but we are not liable for issues caused by the carrier.
7. Shipping Address Accuracy
It is your responsibility to provide a complete and accurate shipping address at the time of purchase. If an order is returned to us due to an incorrect or undeliverable address, you will be responsible for any additional shipping costs to resend the order. Please double-check your address before submitting your order to avoid delays or additional fees.
8. Contact Us
If you have any questions about our shipping practices or need assistance with your order, please reach out to us:
- Email: support@halouniforms.com
- Response Time: We’ll respond within 1-2 business days.
We wish no parent ever had to worry about violence at school. Until that becomes a reality, Halo Uniforms remains committed to offering the safest, most innovative, and most reliable products to protect children and support families.